If you’re experiencing issues with messages not being delivered, make sure your phone has been updated to the most recent patch. Most users are reporting that the April update for the Pixel 2 and Pixel 2 XL has fixed these problems by deleting the faulty APN causing the issue.It seems that the issue predominantly affected phones with AT&T, and while some early posts postulated that AT&T was to blame, it became apparent that the culprit was instead a faulty APN (access point name) entry in the phone options. Quite a few users on Google’s forums have reported having issues with their Pixel 2 phones not sending or receiving text messages. So it’s pretty darn annoying when your Pixel 2 or Pixel 2 XL starts having issues with that basic functionality. No matter how many new features are added to smartphones and how advanced they become, they should always be able to function as phones. A few people report improved stability when they turn Bluetooth off and disable Bluetooth scanning in Settings > Location > Menu (3 vertical dots at top right) > Scanning.īug: Not receiving multimedia/text messages.Some people are reporting success with the Wi-Fi stability when they toggle mobile data off. ![]() The precise method will depend on your router, but you’ll need your Pixel 2’s MAC address, which you can find in Settings > System > About Phone > Status > Wi-Fi MAC address. A few people report that assigning a static IP address to their Pixel 2 enabled it to stay connected reliably.Make sure that your router firmware is up to date and check the manufacturer’s forums to see if there are any known issues.If you seek further support, they’ll always ask you to do this anyway. It’s always worth restarting your phone and router, just to see if that helps.It’s worth checking in Settings > System > System update to ensure you’re up-to-date. Some people report that the latest update fixed their Wi-Fi.Unfortunately, there is no universal solution that worked for everyone, but there are some things worth trying. It was picked up and investigated in a long thread at the Google Support forum. There have been reports on Reddit about people suffering Wi-Fi dropouts, and it seems most people encountering this problem are using mesh networks. A support representative can walk you through a few possible workarounds or, if necessary, replace your handset. If you’re having a problem, contact the Pixel Phone Help Center from your handset, or web browser. ![]()
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